Uniform Complaint Procedures (UCP)

It is our goal to ensure that you, our customer, are pleased with our services. If this is not the case, it is our hope that you will call or visit us so we can work to make it right. If all of this fails, you may file a complaint. Complaints regarding the following programs and activities must be filed following the Uniform Complaint Procedures.

  • Accommodations for Pregnant and Parenting Pupils
  • Adult Education
  • After School Education and Safety
  • Agricultural Career Technical Education
  • Career Technical Education
  • Child Care and Development
  • Compensatory Education
  • Consolidated Application
  • Course Periods without Educational Content
  • Education of Pupils in Foster Care, Pupils who are Homeless, former Juvenile Court Pupils now enrolled in a school district and Children of Military Families
  • Every Student Succeeds Act
  • Local Control and Accountability Plans (LCAP)
  • Migrant Education
  • Physical Education Instructional Minutes
  • Pupil Fees
  • Reasonable Accommodations to a Lactating Pupil
  • Regional Occupational Centers and Programs
  • School Plans for Student Achievement
  • School Safety Plans
  • Schoolsite Councils
  • State Preschool
  • State Preschool Health and Safety Issues in LEAs Exempt from Licensing

Board Policy and Administrative Regulation 1312.3 governs Uniform Complaint Procedures. While it is not necessary to use a complaint form (you may simply write your complaint in an email or on a separate paper), a form is available at your child’s school. You will find an electronic copy of the Board Policy, the Administrative Regulation, and the form below.