Frequently Asked Question

Projector Not Displaying on SmartBoard
Last Updated 4 years ago

If for some reason your projector is not working, try the following:
  1. Press the [Source Search] button on the remote control. If this works then you’re done!
  2. Hold the [Windows] button and press the [P] button (NOTE: the [Windows] button is in between [CTRL] and [ALT] on the left side of the keyboard). If done correctly, you will see this image:


    Keep the [Windows] button pressed down and tap [P] until the Duplicate option is selected then release both buttons and press [Enter]. If this works then you’re done!
  3. If nothing else works, try restarting your computer.
If you are still experiencing issues, please submit a helpdesk request.

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